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FAQ
Short answers before you order. Still stuck? WhatsApp or email us. We reply in business hours.
How long until my order ships?
Offline Avatars ship within 24–72 hours of your order. Other collectibles ship in 2–4 days.
Do you ship across India?
Yes. Free Pan-India shipping on every order. We pack only after payment is confirmed.
Can I design Offline Avatars before I pay?
Yes. Upload a clear photo, generate concepts, and only pay when you choose a still. That is our design-first path.
What sizes are Offline Avatars?
Five heights: 15 cm (Standard), 17 cm (Large), 20 cm (Extra Large), 22 cm (More to Love), 25 cm (Make It Grand). One person: ₹2499, ₹2999, ₹3499, ₹3999, ₹4499. A couple: ₹4499, ₹5499, ₹6499, ₹7499, ₹8499. Free shipping across India.
What if something arrives damaged?
Free replacement within 7 days of delivery. Message us on WhatsApp with a photo and we sort it.
How do I pay?
UPI, cards, netbanking, and wallets via Cashfree on this site. We never ask for card details on WhatsApp.
Can I send this as a gift?
Yes. Add a gift message and optional wrap in the cart, then ship to the recipient at checkout. See /gifts for ideas.